Gaya APA

Mergel, I. (2013). Social Media in the Public Sector : A Guide to Participation, Collaboration, and Transparency in the Networked World . Canada: John Wiley & Sons, Inc..

Gaya MLA

Mergel, Ines. "Social Media in the Public Sector : A Guide to Participation, Collaboration, and Transparency in the Networked World". Canada: John Wiley & Sons, Inc., 2013. Text.